Category

Customer Support

Shared inboxes and help desks for answering customers in one place.

6 tools · Filter this category in the directory

Customer SupportFreemium
Freshdesk
Ticket help desk with a free plan for small support teams.
- tickets
- email
- help-desk
Customer SupportPaid
Front
Shared inbox for teams that mix customer mail with internal comments.
- shared-inbox
- email
- collaboration
Customer SupportPaid
Gorgias
Support desk for ecommerce, with order data beside the conversation.
- ecommerce
- shopify
- tickets
Customer SupportPaid
Help Scout
Shared inbox and docs that feel closer to email than to a call-center suite.
- shared-inbox
- email
- docs
Customer SupportPaid
Intercom
In-app messenger and inbox for support, outbound messages, and bots.
- chat
- inbox
- onboarding
Customer SupportPaid
Zendesk
A full help desk for tickets, help center articles, and support operations.
- help-desk
- tickets
- knowledge-base

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